Ddockdash
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Security & reliability

Security designed into
the operation.

DockDash handles freight, billing, driver, document, and integration data that transportation businesses rely on every day. The platform is built around practical controls that protect access, connections, customer boundaries, and recoverability.

Talk with us about security ↗Explore the controls ↓
DDOCKDASHPROTECTED OPERATION
ACCESSDATACONNECTIVITYRECOVERY
ROLE-BASED
ENCRYPTED
AUDITABLE

Protection across the transportation lifecycle

TENDERS+DRIVER DATA+DOCUMENTS+BILLING+X12 EDI
Security principles

Clear boundaries.
Practical controls.

Security is applied across the platform and the connections around it—not treated as a separate feature added after the operational workflow.

01

Controlled access

Role-based permissions help ensure people can reach the functions and information required for their work—without opening the entire platform.

02

Customer isolation

Customer data is logically separated so each organization operates within its own DockDash environment and data boundary.

03

Secure connectivity

Encrypted connections, password or SSH-key authentication, and source-IP access controls protect electronic data exchange.

04

Accountable activity

Activity auditing supports operational traceability across important platform and integration workflows.

Secure customer connectivity

Electronic exchange with controlled entry points.

DockDash supports secure customer SFTP workflows for X12 transactions and operational files. Connections can require password or SSH-key authentication together with source-IP access controls.

  • 01
    Authenticate the connectionPassword or SSH-key authentication establishes the customer identity.
  • 02
    Restrict the sourceSource-IP controls limit where approved customer connections can originate.
  • 03
    Exchange within a customer boundaryTransfer workflows keep customer files and processing paths logically separated.
CUSTOMER SYSTEMX12 · DOCUMENTS
AUTHENTICATED→
DSECURE TRANSFERIP CONTROLLED
ISOLATED→
DOCKDASHCONNECTED WORKFLOW
Platform safeguards

Protection across every layer.

Controls work together across identity, customer data, integrations, and operational continuity.

01

Identity & access

  • ✓Role-based application permissions
  • ✓Controlled customer access
  • ✓Password and SSH-key authentication for secure transfer workflows
02

Data & tenant protection

  • ✓Logical customer data isolation
  • ✓Encrypted network connections
  • ✓Backups and versioned data protection
03

Integration security

  • ✓Source-IP access controls for customer SFTP
  • ✓Secure file transfer for X12 and operational documents
  • ✓Purpose-scoped customer connection workflows
04

Operational resilience

  • ✓Resilient cloud infrastructure
  • ✓Activity auditing and operational traceability
  • ✓Recoverability through backups and versioning
Reliability & recoverability

Built to support the operation beyond today's load.

DockDash runs on resilient cloud infrastructure and uses backups and versioned data protection to support recoverability. Activity auditing helps provide traceability when teams need to understand what happened across an operational workflow.

Cloud hostedInfrastructure designed for reliable business operations.Backed upProtected copies support data recovery.VersionedVersioned protection adds another recovery layer.AuditableActivity history supports operational accountability.
TRANSPARENT BY DESIGN

Security questions deserve direct answers.

We share enough for customers to evaluate DockDash responsibly without publishing sensitive implementation details. For security questionnaires, architecture discussions, or responsible disclosure, contact our team directly.

Contact security ↗